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ITSA – Integrated Technology Systems Africa
ITSA – Integrated Technology Systems Africa
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Awareness & Human Risk

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Awareness & Human Risk

Help users recognise phishing, unsafe behaviour and social-engineering tactics while giving the organisation a repeatable security-awareness programme.

What it covers

Security controls designed around the environment.

Technical controls cannot remove every human decision from cybersecurity. ITSA combines user education with stronger email, endpoint and identity controls so training is one layer of defence rather than the only layer.

01

Security awareness

Teach practical behaviours around email, passwords, MFA prompts, attachments, links and data handling.

02

Phishing resilience

Train users to recognise suspicious requests, impersonation and credential-harvesting attempts.

03

Role-based focus

Adapt training for higher-risk groups such as finance, administrators, executives and customer-facing teams.

04

Repeatable programme

Move beyond one-off training with periodic refreshers, reporting and targeted improvement.

ITSA delivery

From assessment to managed operation.

We scope the requirement, design the controls, implement them carefully, document the environment and support the client after deployment.

What an engagement can include

Awareness-programme design
ESET awareness-training licensing
User onboarding and communication
Phishing and social-engineering guidance
Targeted sessions for high-risk teams
Follow-up reporting and refresher planning

Typical use cases

Organisations with repeated phishing exposure
Microsoft 365 customers improving email security
Companies onboarding large groups of users
Businesses that need auditable awareness activity
Related technology

Go deeper.

The exact product and licence depend on the client environment. These links provide relevant platform information and related ITSA services.

Need this capability in your environment?

ITSA can assess the requirement and design the right implementation.

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